Managing People: Delegating, Giving Feedback, Appraisals

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Course Dates:
Duration

Course Duration7 hours (full day)

CPD Points

7

Pricing

Individual: £275.00
Group : £250.00 per person (3+ Attendees)

Venue Address

Ref :SMFM2

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People are the lifeblood of any organisation. It is vitally important for both the stability and growth of the organisation that they are managed effectively.

Most people want to give it their best and to be their best at work. Work should be rewarding, inspiring, challenging and even fun! Sometimes it becomes very complicated for people to give it their best at work, because the organisational structure and 'politics' are not conducive and this can result in poor morale and low motivation. Effective delegation coupled with constructive feedback are essential tools which the manager can use to motivate the team.

The appraisal of staff is a fundamental part of the manager's supervisory role. Appraisal and feedback systems do not merely help the organisation review individual performance, but also allow staff to identify and manage their own developmental needs. Properly constructed appraisal interviews provide a formal opportunity to acknowledge achievement and help to promote a more motivated and loyal workforce.

This course is module 2 of the Management Foundation Programme and can be attended as part of the Foundation programme or separately.

  • Understand your own delegation style and how to adapt this to individuals’ needs
  • Understand the learning ladder and the support that is required at each stage
  • The importance of constructive feedback
  • Skills in giving and receiving feedback
  • The importance of appraisals
  • The hallmarks of a good appraisal
  • Considerations for the appraiser and appraisee

By the end of this session you will have discovered:

  • How to adapt your own delegation style to suit the needs of those in your team
  • How to define feedback and when it should be used
  • How to deliver appropriate feedback to your colleagues in a range of situations
  • How to give balanced feedback
  • How to build rapport and empathy with your colleagues in feedback situations
  • How to design and deliver effective appraisals

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